Privacy Policy

1. Introduction

WASaaS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp automation platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party provider, we may receive your profile information from that service.

2.2 Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, IP address, browser type, and device information.

2.3 WhatsApp Data

When you connect a WhatsApp session, we process message content, contact information, and group data on your behalf. This data is stored securely and used solely to provide the Service to you.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To authenticate your identity and manage your account
• To process and deliver WhatsApp messages on your behalf
• To send you transactional emails (e.g., password resets, billing receipts)
• To detect, prevent, and address technical issues and abuse
• To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with third-party service providers who assist us in operating the Service (e.g., cloud hosting, analytics), under strict confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your account data for as long as your account is active. WhatsApp session data and message logs are retained according to your plan's retention policy and can be deleted at any time from your dashboard. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, role-based access controls, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, please contact us at privacy@wasaas.app.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with applicable law.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date above. Your continued use of the Service constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@wasaas.app.